Robotic Process Automation For Dummies

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Book Description

RPA is the use of computer software "robots" to handle repetitive, ­rule-based digital tasks, interacting with applications and information sources the same way humans do now. At its most basic level, it's pretty impressive technology, and it gets more powerful all the time. The newest advances have robots not only handling more complex functions, but also they're learning to make some of the decisions.

Robotic Process Automation For Dummies, NICE Special Edition, is your handbook for venturing into the world of RPA. It's packed with background on what RPA can do for you and your organization, how it works, and the different kinds of robotic solutions for your automation needs. It provides insights into how you can determine where the best opportunities for automation are and how to approach them. It offers guidance on getting the ball ­rolling, inviting the right people to the table, getting buy-in from the pertinent players, and establishing a center of excellence to help RPA really take root and thrive.

The information in this book comes from experts in RPA from NICE. NICE has both the technology and the expertise to help your organization take its first steps down the path toward process automation, and then build on your early successes with increasingly sophisticated capabilities. This book isn't an instruction manual because your situation has its own intricacies that will determine the best approach. But we hope it will equip you with the information you need to ask the right questions and open the right doors to capabilities you may never have dreamed are possible.

This book is published as open-access, which means it is freely available to read, download, and share without restrictions.

If you enjoyed the book and would like to support the author, you can purchase a printed copy (hardcover or paperback) from official retailers.

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